Privacy Policy

Privacy Policy

Effective Date: 7th January 2025
Website Name: PureCrystalSip.com
Business Name: Pure Crystal Sip
Contact Email: divyaharsoor@gmail.com
Business Address: Kalaburgi, Karnataka, India

Pure Crystal Sip (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website, PureCrystalSip.com (the “Website”), and outlines your rights under the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect the following types of information from you:

A. Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address

B. Transaction Information

  • Payment details (processed securely through third-party payment gateways)
  • Order history

C. Technical Information

  • IP address
  • Browser type and version
  • Time zone setting
  • Operating system and platform

D. Usage Data

  • Pages visited
  • Time spent on the Website
  • Clickstream data

E. Cookies and Tracking Technologies

We use cookies to improve your browsing experience and analyze website traffic. For detailed information, please refer to our Cookie Policy.

2. How We Use Your Information

We use your personal data for the following purposes:

  1. Order Fulfillment: To process and deliver your orders, including shipping and invoicing.
  2. Customer Support: To respond to inquiries, requests, or complaints.
  3. Marketing: To send promotional emails about new products, offers, or updates (only with your explicit consent).
  4. Website Improvement: To analyze usage and improve website functionality.
  5. Legal Compliance: To comply with legal obligations or resolve disputes.

3. Data Sharing

We do not sell or rent your personal information. However, we may share your information with:

  • Service Providers: Third-party vendors (e.g., payment processors, shipping companies) to facilitate transactions and services.
  • Legal Authorities: When required by law or to protect our rights.
  • Analytics Providers: Tools like Google Analytics to track and improve user experience (aggregated and anonymized data only).

All third-party services adhere to GDPR and maintain strict confidentiality.

4. Data Storage and Security

We implement industry-standard measures to secure your data:

  • Encryption: All sensitive data, such as payment details, are encrypted during transmission.
  • Access Controls: Only authorized personnel have access to your personal data.
  • Regular Audits: Periodic reviews to ensure compliance with GDPR and other regulations.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.

5. Your Rights

Under GDPR, you have the following rights:

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Request corrections to inaccurate or incomplete information.
  • Right to Erasure: Request deletion of your data, subject to legal obligations.
  • Right to Restrict Processing: Request limited use of your data under certain conditions.
  • Right to Data Portability: Request transfer of your data to another service provider.
  • Right to Object: Opt-out of certain processing, such as marketing emails.
  • Right to Withdraw Consent: Revoke consent for data processing at any time.

To exercise these rights, contact us at divyaharsoor@gmail.com. We will respond within one month of receiving your request.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing personal data.

7. International Data Transfers

As we are based in India, your data may be processed and stored outside the European Economic Area (EEA). We ensure appropriate safeguards, such as contractual clauses, to protect your information.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy regularly.

9. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:

Pure Crystal Sip
Email: divyaharsoor@gmail.com
Address: Kalaburgi, Karnataka, India.